CVS Employee Logins

You just started at CVS, or maybe you left six months ago and need your W-2. Either way, you Google “CVS employee login” and find three different portal names: MyHR, Colleague Zone, and Workday. All three are real. Only one or two apply to you right now. Here’s how to figure out which one.

Scenario 1: You’re a Current CVS Employee

Your primary portal is Colleague Zone. This replaced MyHR for active employees and is now the main hub for schedules, pay stubs, benefits, and company resources.

How to log in:

1. Go to the CVS Enterprise Login page (your store should have the link bookmarked, or ask your manager for the URL).
2. Enter your 7-digit Employee ID and password.
3. You’ll land in Colleague Zone, which connects to Workday on the backend for payroll and HR functions.

That’s it for most day-to-day tasks. Colleague Zone gives you access to:

1. Your weekly schedule
2. Pay stubs and direct deposit settings
3. Benefits enrollment and plan details
4. Tax documents, including your CVS W-2
5. PTO balances and time-off requests
6. Company news and policy updates

Workday powers the HR and payroll side behind Colleague Zone. You might see Workday-branded pages when you click into pay or benefits sections. This is normal. You don’t need a separate Workday login; Colleague Zone passes you through automatically.

What happened to MyHR?

MyHR (myhr.cvs.com) was the old portal. CVS retired it for current employees when Colleague Zone launched. If you try going to myhr.cvs.com as a current employee, it may redirect you or show outdated information. Stop using MyHR. Everything you need is in Colleague Zone now.

The portal transition caused real headaches. Some employees reported that PTO balances didn’t transfer correctly, pay stubs from before the switch were temporarily inaccessible, and login credentials needed to be reset. Most of these issues have been resolved, but if your PTO balance still looks wrong, contact CVS HR at 1-866-528-7272 to get it corrected.

Scenario 2: You’re a Former CVS Employee

Former employees use the CVS Alumni Zone, and this is where the process gets confusing.

How to access the Alumni Zone:

1. After your last day at CVS, the system sends two automated emails to your personal email address (the one CVS has on file, not your work email).
2. The first email contains your Alumni Zone username.
3. The second email contains a temporary password.
4. Both emails should arrive within 24 to 48 hours of your separation date.
5. Go to myhr.cvs.com (yes, the old MyHR URL). For former employees, this redirects to the Alumni Zone.
6. Log in with the username and temporary password from those emails.
7. Change your password on first login.

The problem: Those two auto-emails don’t always arrive. They can land in spam folders, get sent to an email address you no longer use, or simply never generate. This is the single most common complaint from former CVS employees trying to access their records.

If you didn’t get the emails:

Call CVS HR at 1-866-528-7272. Tell them you’re a former colleague and need Alumni Zone access. Have your 7-digit Employee ID ready (check your last pay stub or badge if you still have it). They can resend the credentials or manually verify your identity to grant access.

If your Employee ID is also lost, provide your full name, Social Security number, and approximate employment dates. The process takes longer without the ID but it’s still possible.

What You Can Access in the Alumni Zone

Once you’re in, the Alumni Zone gives you access to:

1. W-2 tax forms (current and prior years)
2. Final pay stubs
3. Benefits and COBRA continuation information
4. Employment verification documents

For W-2s specifically, navigate to Pay > Tax Documents after logging in. CVS also mails paper W-2s by January 31 to the address they have on file. If you’ve moved, update your address through the Alumni Zone or by calling HR.

CVS Portal Names: A Timeline

The name changes are genuinely confusing, so here’s a quick history:

MyHR was the original portal for all CVS employees. It handled schedules, pay, benefits, and HR self-service for years. When CVS began migrating to newer systems, MyHR was phased out for active employees.

Colleague Zone replaced MyHR for current employees. It launched alongside Workday as the backend HR system. Colleague Zone is the name you’ll see on the login screen today.

Workday runs underneath Colleague Zone. Pay stubs, tax forms, and benefits pages are technically Workday pages served through the Colleague Zone interface. You don’t log into Workday separately.

CVS Alumni Zone uses the old myhr.cvs.com URL. This is the only remaining use for the MyHR address. Former employees go here. Current employees should not.

If a coworker tells you to “log into MyHR,” they probably mean Colleague Zone. The old name stuck with long-tenured employees who went through the transition.

Your Employee Discount and Portal Access

CVS offers one of the strongest retail discounts in the industry: up to 30% off name-brand products, 20% off store-brand, and 20% off cvs.com. Your discount is linked to your Employee ID and ExtraCare card, not to portal access. So even if you’re having login issues, your in-store discount still works.

Store Closures and Portal Implications

CVS has closed 271 stores in 2025 alone, with 900+ closures since 2021. If your store closed and you’ve been transferred, your Employee ID and Colleague Zone access carry over to the new location. If your store closed and you were not transferred (i.e., your employment ended), you fall into the former employee path described above.

Check your PTO balance in Colleague Zone before a store closure takes effect. Unused PTO payout rules vary by state.

Key Contacts

• CVS HR: 1-866-528-7272 (current and former employees)
• Ethics Line: Available for workplace concerns
• Password issues: Contact your store manager (current) or call HR (former)

Visit the CVS Health company hub for additional resources including HR contact guides and benefits information.