How to Quit Kroger: Solving the Most Common Problems People Run Into

If you have been trying to figure out the right way to quit Kroger and keep running into conflicting information, you are not imagining things. Kroger operates across 38 states under dozens of banner names (Ralphs, Fred Meyer, King Soopers, Harris Teeter, and more), and resignation procedures vary depending on your division, your union status, and sometimes even your store manager’s preferences.

This guide addresses the most common sticking points people hit when leaving Kroger, and how to handle each one.

“I Don’t Know If I’m Union or Not, and It Changes Everything”

This is the first thing to figure out, because it affects your notice requirements, your PTO payout, and your grievance rights.

Most Kroger store employees are represented by the United Food and Commercial Workers (UFCW) union. Your union status should be on your pay stub, and you would have signed a union card when you were hired. If you are paying union dues (check your pay stub deductions), you are in the union.

Why it matters for quitting:

Union associates: Your collective bargaining agreement (CBA) may specify a notice period, and your PTO/vacation payout rights are defined by the contract, not just company policy. Some CBAs guarantee vacation payout on separation. Others do not. Pull up your CBA (ask your shop steward or union rep) and look for the section on “separation” or “termination of employment.”

Non-union associates (more common at Harris Teeter and some Fred Meyer locations): You follow Kroger’s standard company policy, which generally asks for two weeks’ notice but does not legally require it.

If you cannot figure out your union status, call Kroger HR at 1-800-952-8889 and ask. They can confirm it in a few minutes.

“I Can’t Get Into the Right Portal to Do Anything”

Kroger’s portal situation is genuinely confusing. There are at least four systems you might interact with during the resignation process, and none of them talk to each other particularly well.

Here is what each one is for:

SecureWEB (sso.kroger.com) is the single sign-on gateway. You log in here first, and it routes you to the others. Use your EUID (Enterprise User ID, usually formatted like ls00000).

MyInfo (myinfo.kroger.com) is where your personal details, pay stubs, and tax forms live. You will want to download your recent pay stubs from here before you leave, because access gets cut after separation.

MyTime (mytime.kroger.com) handles scheduling and time punches. If you have shifts on the schedule after your intended last day, talk to your manager about removing them. Do not just no-show; that turns a resignation into a job abandonment.

Feed (feed.kroger.com) is the company news and training portal. Not directly relevant to quitting, but it is the portal where some associates first hear about policy changes.

The most common issue: your password expired. Kroger passwords expire every 90 days. If you have not logged in recently, you may be locked out. Use the IAM password reset tool or call your store manager to reset it. If you are quitting and cannot get into the portals at all, handle everything in person and keep written records.

For the full portal breakdown, see Kroger login portals.

How to Actually Resign

Once you have sorted out your union status and portal access, the resignation itself is simple:

Tell your store manager or department head in person. Kroger does not have a self-service resignation button like some larger retailers. Your manager handles the paperwork.

Give them a written note or send an email stating your last day. Two weeks is standard. Keep a copy of whatever you submit.

Your manager enters the separation in the HR system. You should ask what separation code they are entering (voluntary resignation with notice, voluntary resignation without notice, etc.), because this code affects your rehire eligibility.

That is it. There is no exit interview requirement at most Kroger divisions, though some may offer one.

PTO and Vacation Payout

This is the messiest part of leaving Kroger, because the answer depends on your union contract, your division, and your state.

Union associates: Check your CBA. Many UFCW contracts with Kroger require payout of accrued vacation upon separation, but not all of them do, and the specifics (like whether you need to give notice to qualify) vary by local.

Non-union associates: Kroger’s general policy pays out accrued, unused vacation to associates who resign with proper notice. Those who quit without notice may forfeit the payout in states that do not legally require it.

State law override: In California, Colorado, Illinois, Montana, Nebraska, and several other states, accrued vacation is considered earned wages and must be paid out regardless of how you quit or what your CBA says. State law wins.

Kroger’s PTO structure varies by division and tenure. Full-time associates typically earn up to 7 days after 1 year and 2 weeks after 3 years, with long-tenured and union employees potentially getting 20 to 30 days. Check your balance on MyInfo before you give notice. See Kroger PTO policies for the full breakdown.

What Happens to Your Benefits

Health insurance runs through the end of the month you quit. COBRA paperwork arrives in the mail about 2 weeks later. If you are in a union, some UFCW health trust plans have different continuation rules than standard COBRA, so check with your union rep.

Pension: If you are one of the Kroger associates who still qualifies for a pension (increasingly rare, but still exists for some long-tenured union employees), it does not disappear when you quit. Your vested pension benefit stays with the plan. Contact the pension administrator or call Kroger HR to understand your vested balance and when you can start collecting.

401(k): Your balance stays in the plan until you move it. No immediate action is needed.

Kroger Plus Card and employee discount: Your employee pricing and double fuel points stop when your employment ends. Your Kroger Plus Card still works as a regular customer loyalty card, just without the employee benefits tied to it.

Feed Your Future tuition benefit: If you are mid-semester in a program funded by Kroger’s $21,000 lifetime tuition assistance, check with the program administrator about whether your current enrollment is covered through the end of the term.

Details at Kroger benefits after termination.

Rehire Eligibility

Kroger’s rehire policy varies by division:

Resigned with notice, good standing: Most divisions allow you to reapply immediately or after 7 days.

Resigned without notice: Expect a 30 to 90-day waiting period depending on the division. Some are more lenient than others.

Terminated for cause: Typically a 6 to 12-month wait for non-serious issues. Theft or violence can result in a permanent bar.

One thing that catches people off guard: you may be eligible for rehire at the corporate level, but the store manager at the location where you want to work has discretion to pass on you. A good exit matters for your reputation at that specific store, not just in the system.

Before You Leave: Grab These First

Pay stubs: Download from MyInfo (myinfo.kroger.com > Payroll). You lose access after your employment ends, and Kroger’s former-employee portal access is limited compared to retailers like Walmart or Target.

Tax documents: Your W-2 will be mailed to the address on file by January 31 of the following year. Former employees have limited or no access to the MyInfo portal for electronic W-2s, so make sure your address is current. More at Kroger W-2 information.

Union contact info: If you are UFCW and have any pending grievances or disputes, get your shop steward’s contact info before you leave. Your union representation does not automatically end the moment you quit; some protections extend to issues that arose during employment.

HR number: 1-800-952-8889. Write it down. You will need it for post-separation payroll questions. Full contact details at Kroger HR contact guide.

Quitting Kroger is not complicated once you know which rules apply to your specific situation. The union/non-union distinction and the division-level policy differences are what trip people up. Nail down those two things first, and the rest follows.

For more Kroger employee resources, visit the Kroger employee hub.