US Employers Resources

If you left Dollar General and can’t find your final pay stub, you’re not alone. Between DGME portal login issues, fake phishing sites that look exactly like the real thing, and the fact that portal access disappears after separation, tracking down your last paycheck at DG is harder than it should be. Here’s a step-by-step plan to make sure you get every dollar you’re owed.

Step 1: Know Your State’s Deadline

Dollar General operates over 19,000 stores across the US, more locations than any other retailer. Your final paycheck deadline depends entirely on your state and how you left.

If Dollar General fired you or laid you off:

The fastest states require payment on the same day. California, Colorado, Massachusetts, and Montana all fall in this group. Missouri also requires same-day payment for terminations. Texas gives employers 6 calendar days. Most other states default to the next regular payday, which on DG’s biweekly schedule means up to 14 days.

If you quit:

Most states say next regular payday. California is the exception: with 72+ hours of notice, your check is due on your last day. Without notice, DG has 72 hours.

If you were solo-staffing and walked out mid-shift:

You still get paid for every hour you worked. Walking out doesn’t forfeit wages. DG may classify this as job abandonment, which is treated as a voluntary quit in most states. The next-payday rule applies.

Step 2: Check DGME (the Real One)

The DGME portal is at webapps.dolgen.net/dgme2/. Dollar General has also been migrating to Workvivo (dgme.workvivo.us), which uses Microsoft sign-in credentials.

This is where the phishing problem matters. Dozens of fake DGME login sites exist. They look nearly identical to the real portal and are designed to steal your credentials. Before entering your login information anywhere, verify the URL carefully. The legitimate domains are dolgen.net and workvivo.us.

Once logged in (if you still can), go to Tax Documents or check Doculivery for your pay stubs. Your final pay statement should appear here once processed.

Former employees typically lose DGME access shortly after separation. If you’re locked out, move to Step 3.

Step 3: Contact Dollar General HR

Speak Up Line: 1-888-835-5792

This is DG’s main employee hotline. Ask for payroll assistance and have these ready:

• Your employee ID number
• Store number
• Last working date
• Last four digits of your SSN

HR can tell you whether your final check was processed, whether it was sent via direct deposit or paper mail, and what the gross amount was. If the check was mailed, ask for the exact mailing date and the address it was sent to.

Step 4: Verify the Amount

Once you have your final pay stub (either from DGME or from HR), compare it against your previous stubs. Look for:

• Correct hours. Were all your shifts from the final pay period captured? Solo-staffed stores sometimes have clock issues.
• PTO payout. In states that require vacation payout (California, Colorado, Illinois, Montana, Massachusetts, etc.), your unused accrued time should appear as a separate line item. DG’s PTO policies vary by full-time/part-time classification.
• No surprise deductions. DG cannot deduct for register shortages, store damages, or uniform costs without your specific written authorization. Any new deduction on the final stub that wasn’t on previous stubs should be questioned.

For more on how DG handles time off, see the Dollar General PTO policies page.

Step 5: File a Wage Claim If Needed

If your state’s deadline has passed and Dollar General hasn’t paid you:

1. File a wage complaint with your state Department of Labor. Most states have online filing portals. The process is free.
2. Include your employment dates, last working date, expected pay amount, and any documentation (screenshots of pay stubs, notes from HR calls).
3. In states with penalty provisions (California’s waiting time penalties can reach 30 days of daily wages), filing quickly matters. The penalties accrue from the day the deadline was missed.

Our final paycheck laws by state guide has links to every state’s filing portal.

The Benefits Classification Problem

Dollar General employees frequently report being classified as part-time while working full-time hours. This matters for final paychecks because PT and FT employees may have different PTO accrual rates, and your payout depends on what you actually accrued.

Misclassified workers can include this issue in their wage claim. State labor departments take classification complaints seriously because they affect overtime, benefits eligibility, and PTO accrual.

Related resource: Dollar General employee benefits covers eligibility thresholds.

Your 20% Discount Ends Immediately

Dollar General’s 20% employee discount (one of the highest in retail) ends on your last working day. There’s no grace period. Use it before you leave.

All Dollar General employee resources are at the Dollar General employee hub.